Privacy Policy
Effective Date: July 14, 2025
At Vistara, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
1. Introduction
By accessing or using our website, you agree to the terms of this Privacy Policy. We encourage you to review this policy to understand how we handle your personal data.
2. Information We Collect
2.1 Information You Provide
- Full name, email address, and contact number
- Billing and shipping information
- Payment details (processed through secure payment gateways)
- Account and profile data
- Feedback, messages, or reviews submitted
2.2 Information We Collect Automatically
- IP address and general location (if permitted)
- Device and browser type
- Visited pages, session duration, click paths
- Cookies and similar tracking technologies
3. Use of Information
- To process orders and provide customer support
- To improve our services, content, and user experience
- To send transactional emails, offers, or updates (with consent)
- To detect, prevent, or address technical issues and fraud
- To comply with applicable laws and regulations
4. Sharing of Information
4.1 With Service Providers
We may share information with trusted vendors who assist with payment processing, logistics, marketing, or website maintenance.
4.2 For Legal Reasons
We may disclose your information to government or legal authorities when required by law or to protect our rights.
4.3 Business Transfers
In the case of a merger, acquisition, or sale, your information may be transferred to the new entity as part of the business assets.
5. Cookies & Tracking
We use cookies to store session data, improve navigation, analyze usage, and personalize your experience. You can manage cookie preferences in your browser settings.
6. Data Security
We take appropriate security measures to protect your data. While we strive to use commercially acceptable means to safeguard information, no method is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
8. Your Rights
- You may request access, correction, or deletion of your personal data
- You may opt out of marketing emails at any time
- You can withdraw consent where processing is based on consent
To exercise these rights, contact us at info@vistaraexports.com
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it promptly.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
11. International Data Transfers
Your data may be stored and processed in countries outside your residence. By using our services, you consent to such transfers, subject to applicable laws.
12. Changes to This Policy
We may revise this Privacy Policy occasionally. Updates will be posted on this page, and the date at the top will be updated accordingly.
13. Contact Information
If you have any questions or requests regarding this policy, contact us at:
- Email: info@vistaraexports.com
- Phone: +91 93132 92902
- Address: Ahmedabad, Gujarat, India
